Effective Date: August 26, 2026

At CalFigEra Inc., we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, use our services, communicate with us, or otherwise interact with us. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We may collect several types of information, including:

Personal Identification Information: Name, email address, phone number, project address, and other contact or project information you voluntarily provide to us.

Project Information: Information you provide regarding your project, including project type, property details, requested services, and other information submitted through our website forms, chat, phone, email, or other communication methods.

Technical Information: Information such as your IP address, browser type, device type, operating system, and other technical information that may be collected through cookies and similar technologies.

Usage Data: Information about how you interact with our website, including pages visited, time spent on the website, referring pages, and website interactions.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Responding to inquiries and estimate requests.

• Providing information about our services.

• Scheduling consultations, estimates, or project-related appointments.

• Communicating with you regarding your inquiry or project.

• Providing customer service and support.

• Improving our website, services, and customer experience.

• Sending service-related SMS messages or emails when you have provided the appropriate consent.

• Complying with applicable legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support of services, such as customer service, may be permitted when necessary to provide those services.

All other use case categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, legal processes, or lawful governmental requests.

4. SMS and Email Communications

If you provide your phone number and consent to receive SMS communications from CalFigEra Inc., we may send messages related to your inquiry, estimate, appointment, project, or other service-related communications.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages at any time. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

If you provide your email address, we may use it to respond to your inquiry and send communications related to your requested services.

5. Data Security

We take reasonable measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, analyze website performance, and improve the user experience.

You may be able to disable or manage cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also have the right to withdraw consent where consent is the basis for processing your information.

To submit a privacy-related request, please contact us using the information below.

8. Third-Party Services

Our website may use third-party service providers to support website hosting, communications, analytics, scheduling, customer relationship management, or other business functions.

These providers may process information as necessary to provide services on our behalf and may be subject to their own privacy policies and legal obligations.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

CalFigEra Inc.

Yuba City, CA

Phone: (530) 645-7407

Email: [email protected]